Privacy Policy

1. Who We Are

PKSEurope operates the website at pkseurope.eu (the "Site"). We are the data controller responsible for your personal data collected through this Site.

Contact:

This policy was last updated on 12 March 2026.

2. What Data We Collect and Why

We collect personal data only when you voluntarily submit an enquiry or supply request through one of our contact forms. The data collected includes:

• Full name — to address you correctly in our response
• Company name and job title — to understand your role and organisation
• Business email address — to respond to your enquiry
• Phone number (optional) — to enable direct contact if requested
• Country — to determine relevant supply program and delivery terms
• Volume interest and incoterms — to prepare an appropriate supply proposal
• Message content — to understand your specific requirements

We do not collect sensitive personal data, financial data, or data relating to children.

3. Legal Basis for Processing

We process your personal data on the following legal bases under Article 6 of the GDPR:

• Consent (Art. 6(1)(a)) — you provide explicit consent via the GDPR checkbox on each form before submitting your enquiry.
• Legitimate interests (Art. 6(1)(f)) — for analytics cookies (only if you accept), to understand how the Site is used and improve it.

You may withdraw consent at any time by contacting us at . Withdrawal does not affect the lawfulness of processing before withdrawal.

4. How We Use Your Data

Your data is used solely to:

• Respond to your supply enquiry with technical specifications and indicative pricing
• Follow up on your enquiry if you have consented and not yet received a response
• Send relevant market intelligence or supply program updates, where you have opted in

We do not use your data for automated decision-making or profiling.

5. Third-Party Processors

Your form submissions are processed by a third-party form handling service, which transmits your submission to our email inbox and does not store your data beyond the period necessary for delivery.

If you accept analytics cookies, your anonymised browsing data is processed by a third-party web analytics service. Analytics are only activated upon your explicit consent via the cookie banner.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required to respond to your enquiry and any resulting commercial discussions. Once no longer needed, data is deleted. You may request deletion at any time and we will action this within 30 days.

7. Cookies

This Site uses strictly necessary cookies to remember your cookie consent preference, and analytics cookies to understand how the Site is used. Analytics cookies are only set with your explicit consent. You may withdraw consent at any time via your browser settings. We do not use advertising or third-party marketing cookies.

8. Your Rights Under GDPR

You have the following rights regarding your personal data:

• Right of access — request a copy of the data we hold about you
• Right to rectification — ask us to correct inaccurate data
• Right to erasure — request deletion of your data ("right to be forgotten")
• Right to restriction — ask us to limit how we use your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interests
• Right to withdraw consent — withdraw consent at any time without affecting prior processing

To exercise any of these rights, contact us at info@pkseurope.eu. We will respond within 30 days.

9. Complaints

You have the right to lodge a complaint with the data protection supervisory authority in your country of residence.

10. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page will always reflect the most recent version. Continued use of the Site after changes constitutes acceptance of the updated policy.